Hi, I’m Kris

For over 20 years, I’ve been helping companies understand their users, de-risk their product and design decisions, and establish and build research teams.

Maybe you’re in a startup with no user research team, and you need user input on your ideas.

You might be building a research team that needs advice from a seasoned researcher, or guidance from an experienced coach.

Or maybe your fully staffed research team needs a trusted extra hand in a busy season.

For whatever you need,
I’m here to help.

The Work

The bottom line is... I help you gain clarity so you can make decisions with confidence.

  • Rich research to ground new ideas in your users’ reality, to ensure that your products will land successfully

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  • Focused interaction between users and your designs, to ensure your ideas will work before you invest development resources

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  • Expert assessments of experiences so you can prioritize interaction improvements and measure progress

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  • Research strategy, coaching, and hands-on work to help you get the most out of your research work

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Get In Touch

I’m happy to talk with you about anything on your mind. If we can work together, great! If not, I’m still interested in hearing your story. If I can’t help you, I’ll do what I can to point you in a good direction.